Your power bill is calculated according to your rate and the amount of electricity your household has used. Seems simple enough, but when you look at your monthly bill you might still wonder how it all adds up. To start, here are a few key principles to remember:

A kilowatt-hour, abbreviated kWh, is a measurement of energy used.
This system of measurement uses the metric system. So a kilowatt is equal to 1,000 watts.
Watts and kilowatts are measured with watt hours and kilowatt-hours. This is how much electricity is consumed over the given course of an hour.

So, if a 100 watt light bulb runs for 10 hours a day, at the end of each day this light bulb would have consumed one kilowatt-hour of energy. 100 watts times 10 equals 1 kilowatt-hour.

In other words — the more things you have turned on at the same time, and the longer you run them, the higher your bill will be. Read on for more information to help you better understand rates, billing and payment.

Find Your Best Rate

We are updating our electricity rate design to offer more predictability in the amount you pay, and to reward you for being a smart energy user. Learn about the options and find the best rate for your home.

Billing Services

There never seems to be enough time or enough money, right? These services will make bill-paying faster, and maybe save you some money on your energy bill, too.

Budget Billing

Budget Billing is a free service that averages the highs and lows of your electric bills by giving you an average price to pay each month when you meet certain eligibility requirements.

It’s easy to plan for your monthly energy bill when you don’t have to worry about “surprise” summer and winter energy bills.

We will work with you to create a customized plan using your past energy usage in your current location.

Sign up for Budget Billing

Signing up for Budget Billing is easy! Ray can walk you through it.

Electronic Funds Transfer

Electronic Funds Transfer (EFT) is a free and convenient way to pay your monthly utility bill without worrying about checks, postage or paying on time.

You’ll receive your regular bill each month and on each bill’s due date, the amount you owe will be deducted automatically from your bank account.

To enroll, complete a short form and submit some information about your checking account. Upon verification from your bank, the electronic funds transfer can begin with your next billing.

Sign up for EFT

Fixed Rate

FlatBill is now Fixed Rate. Same great program, same great service, same bill amount every month – just a different name.

Fixed Rate guarantees your monthly bill will stay the same for 12 months regardless of how much energy you use. Fixed Rate looks at your bills for the last 12 months, the expected weather for upcoming 12 months, and predicted changes in energy use, and then creates a custom Fixed Rate offer^* for qualified customers.

Sign up for Fixed Rate

Find out more information, please call our Customer Care Center at 1-877-485-3797.

* All applicable taxes are additional to Fixed Rate offer

Your Power Bill

We want to make your power bill easy to understand — and easy to pay. Discover bill paying options, read explanations of charges, and more.

Multiple Ways to Pay

We offer a number of options when it comes to paying your bill. Choose the one that works for you:

Sign up for Auto Pay
Pay bill online
Pay at an Authorized Payment Location
(includes $1.50 service fee)

Or mail your payment to:

Gulf Power

P.O. Box 29090

Miami, FL 33102-9090

Breakdown of Your Bill

We realize you want to understand how the charges on your energy bill are calculated. This helpful guide explains the key elements of your residential bill.

Learn More

Rates, Riders, and Rules for Billing

Get even more details about how rates are calculated.

View Documents