For just $9.95 a month, our Basic Plus plan gives qualifying Gulf Power customers surge protection of major home appliances from power surges through your electric meter. The plan also comes with a limited manufacturer’s warranty per major home appliance like washer, dryer and refrigerator — up to $5,000 of protection per item per occurrence.
Note that electronics are not covered by this program. Need to submit a claim?
If you have experienced power surge damage due to the failure of the surge protector to properly perform, the steps below will walk you through the claim process.
Follow these steps to start your claim:
If there are questions, you will be contacted within 1 week after the evaluation. In some cases, Gulf Power will send a technician to your home to remove the device for lab testing. If the device is removed, our technician will replace it with another device.
Gulf Power generally settles claims within 4 weeks of a completed claim and mails a check for the covered amount at such time. If you have questions regarding the status of your claim, call (833) 919-0945.
If you are currently enrolled in the Premium Surge legacy surge protection program, follow the above instructions and return claim form within 14 days using the Premium Surge Claim form.