In accordance with the Florida Public Service Commission rules and our tariff, we may refund your business deposit if eligible. Eligibility is manually reviewed based on factors such as length of service, good payment history, and, in some cases, external credit scores. Your deposit will earn two percent interest annually in June, six months after the deposit is paid and the account remains active.
Additionally, customers with 23 months of continuous service and 12 months of good payment history earn three percent interest on cash deposits. When the account closes, the full deposit plus any unpaid interest will be applied to your final bill, and any remaining amount will be promptly refunded to you.