We’re here to help

We understand just how disruptive the coronavirus (COVID-19) pandemic has been and we remain committed to doing the right thing for our customers and the communities we serve.

  • Gulf Power implemented special crisis policies in mid-March, which will remain in effect through June as we prepare to carefully and thoughtfully transition back to standard operations in July.
  • If you are experiencing a financial hardship, we urge you to work with us now to make payment arrangements and seek financial assistance while it’s available.
  • Customers are encouraged to pay their electric bill balance each month to avoid building up a large balance.
  • However, if you are having difficulty, please view available resources below or contact us directly at (800) 225-5797.
  • We will work with your personal situation and come up with a solution to ensure that you can fulfill your responsibility for your Gulf Power balance.

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