We understand just how disruptive the coronavirus (COVID-19) pandemic has been and we remain committed to doing the right thing for our customers and the communities we serve.
Gulf Power implemented special crisis policies in mid-March, which will remain in effect through June as we prepare to carefully and thoughtfully transition back to standard operations in July. If you are experiencing a financial hardship, we urge you to work with us now to make payment arrangements and seek financial assistance while it's available.
Customers are encouraged to pay their electric bill balance each month to avoid building up a large balance. However, if you are having difficulty, please view available resources at GulfPower.com/Help or contact us directly at (800) 225-5797. We will work with your personal situation and come up with a solution to ensure that you can fulfill your responsibility for your Gulf Power balance.