Our system will undergo maintenance starting 4 p.m. Saturday, Oct. 23 through 9 a.m. Sunday, Oct. 24. You will be unable to manage your account or report an outage on our website, mobile app or through our automated phone system. During this time, you can continue to report an outage at 800-487-6937. We apologize for any inconvenience and assure you we'll be back online soon.

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Downtown Pensacola Upgrades

Downtown Pensacola project — building a more resilient energy grid

The five-year, $86 million downtown Pensacola project will modernize the 70-year-old network delivering energy to homes and businesses in the area. Launched in March 2018, the downtown Pensacola underground modernization project will improve reliability and resiliency for current and future customers. (see map below)

This modernization of the energy network system under the streets and sidewalks involves replacement of concrete-encased duct systems, power cables, transformers and protection equipment.

Additional signage has been posted to let residents and visitors know that businesses are open during normal business hours.

Please observe social distancing guidelines and remain at least 6 feet away from workers.

Pardon our progress sign used during downtown Pensacola underground work informing area businesses are open

May 2021 Update:

  • All excavation work completed May 11, 2021.
  • Nighttime work completed.
  • Crews now working Monday – Friday, 7 a.m. to 4:30 p.m.
  • Crews are working throughout the downtown area installing cable in the newly installed duct. This work will include minimal lane restrictions and no noise interference.

Information current as of May 2021

Crews working underground in downtown Pensacola

Preserving our history

We are working closely with the University of West Florida’s archeology department to preserve any artifacts found in the work area, such as this old wine barrel that was discovered last year. Researchers believe the barrel formed the base of a well from the early American period.

Crews working underground in downtown Pensacola

Where we’re modernizing

Work will take place in shaded areas in 2021-22

Crews working underground in downtown Pensacola

NOTE: Construction schedule and locations subject to change based on business direction, customer needs and engineering judgment. Remaining work is not expected to include excavation.

Crews working underground in downtown Pensacola at night
Crews working underground in downtown Pensacola at night
Crews working underground in downtown Pensacola at night
Palafox Street partially closed while crews work underground in downtown Pensacola


Please contact Rick Byars, Gulf Power regional manager for corporate external affairs, at (850) 572-7449 or Charles.Byars@NextEraEnergy.com.