Gulf Power remains committed to helping our customers who are experiencing hardship due to the coronavirus (COVID-19) pandemic.

  • We’re continuing to suspend disconnections for nonpayment while helping connect customers with financial assistance.
  • And, where there is hardship, we’re continuing to offer customers additional payment extensions to help them manage past-due Gulf Power balances.

While we never want to turn the lights off for nonpayment – especially during these difficult times – we remain mindful that unpaid electric bills are ultimately paid for by all Gulf Power customers. We will continue to assess our COVID-19 policies to ensure we’re supporting customers experiencing hardship while also balancing the needs of all of our nearly 470,000 customers.

We urge customers struggling to pay their bill to take action now and check out the available resources below or call us directly, toll-free, at (877) 655-4001, to discuss your situation, so we can work together to come up with a solution to ensure that you can fulfill your personal responsibility for your Gulf Power balance.

Energy Checkup
Get a free Energy Checkup report for your business and receive personalized recommendations on how to save, based on your company's energy use.
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Business resources
Businesses take work. We can help. Find ways to save energy, incentives and available payment options.
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Small business assistance
Find small business guidance and loan resources related to the Coronavirus, Aid, Relief, and Economic Security Act (CARES).
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Paycheck Protection Program
This loan program provides loan forgiveness for retaining employees by temporarily expanding the traditional SBA 7(a) loan program.
Learn more
Economic Injury Disaster Loan
This loan advance will provide up to $10,000 of economic relief to businesses that are currently experiencing temporary difficulties.
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SBA Express Bridge Loan
Enables small businesses who currently have a business relationship with an SBA Express Lender to access up to $25,000 quickly.
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SBA Debt Relief
The SBA is providing a financial reprieve to small businesses during the COVID-19 pandemic.
See info
Payment Arrangement
If qualified, you may temporarily extend the due date of your bill.
Learn more
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