What if I have difficulty programming the thermostat?
Our customer service reps are available to assist you over the phone, just call 1-877-655-4001. If you need on-site assistance, you can request a marketing representative to visit your home free of charge.
How can I contact Gulf Power after hours, on holidays and weekends?
Call Customer Service toll-free at 1-877-655-4001 and listen for available options.
I am remodeling my home and need to relocate the Energy Select thermostat. Who is responsible for relocating and running the necessary wiring?
It is the responsibility of the customer and the customer's contractor to relocate the thermostat due to remodeling. If the contractor is unsure of how to re-wire the thermostat, they should call 1-877-655-4001 for assistance.
What happens if I choose to remove the Energy Select system?
If you choose to discontinue the program, all Energy Select equipment will be removed from your home. Your old thermostat, or a new one that you provide, will replace the Energy Select thermostat.